Destination Webhook and Webhook Rules

Use this option when your cart, form, or CRM only supports one webhook.

 

1. Create separate webhooks in Visiopt.

2. Add one webhook to your source system.

3. Use rules and forwarding to track products or answers separately.

 

This allows a single webhook to appear as separate results inside Visiopt reporting.

 

Below you will find an example and setup steps.

Let's say you have a sales page with 5 products and would like to track them separately within your test or campaign.

 

Usually, this would be done by creating 5 separate webhooks for each product.

 

But some carts allow only one webhook to be connected. So you simply can't connect a webhook for every product.

 

Here is Visiopt's solution for that.

 

On the Settings page, under Payment processing and Carts, select your processor or cart:

Create one main webhook. Copy the webhook URL and connect it to your cart.

 

So, connect the main webhook to your cart, and that is all you do in your cart. Everything else will be done in Visiopt.

 

Create 5 additional webhooks, one for every product.

The main webhook will track all products together, and the additional webhooks will track sales for each product separately.

 

To make this all work, select your main webhook and click edit.

Then click on Advanced Options:

and where it says "forward to," select all the product webhooks you created, then hit "Save and Generate Webhook URL".

Now, this main webhook will forward data separately to each product webhook.

 

Next, we have to edit all of the product webhooks as well.

 

For example, for product 1, hit edit.

 

Go to "Advanced Options", then "Enable rules":

First, we have to check what data is being sent from the cart. We can do that with the "detect fields" option.

In this case, the data we need is the product ID.

All products will have different IDs.

 

And this is what we will use to filter out what each product.

 

Select "product ID", then "includes", and then enter the product ID, in this case, number one:

Do that for every other product you have.

 

For the next webhook product ID is 2.

 

The next one is 3, and so on...

 

This is all.

 

Now, if we review the test, the main webhook will show conversions for all products altogether.

If we select product 2, we will see only conversions for product 2.

For 4, we will see conversions only for product 4, and so on...

 

This is how we use destination webhooks and webhook rules inside Visiopt.